The complete digital operations platform built specifically for South African funeral parlours. Manage your entire business — clients, policies, payments, staff, and communications — from one unified system.
Maintain comprehensive client profiles with contact details, physical addresses, plan information, coverage amounts, and payment schedules. Track dependants with age-based alerts. Attach documents (ID copies, contracts, death certificates) directly to each profile.
Accept payments via multiple channels — cash, EFT, card (PayFast), and debit orders (Netcash). The system automatically reconciles bank statements, matches payments to clients, generates receipts, and updates client status based on payment activity.
Automated SMS payment reminders sent 7 days before due date. Failed message retry system. Complete communication log per client. Send payment links directly to clients' phones.
Generate payment summaries, outstanding balance reports, client status overviews, and collection performance metrics. Export all data to CSV for your accountant or external systems.
Each funeral parlour operates in complete isolation. Row-level security ensures no data leakage between tenants. Role-based access control separates admin and staff permissions. Full audit trail of every action.
Full-featured Electron app for office staff. Auto-updates, offline-capable, fast and reliable.
Flutter app for field agents. Record payments on the go, view client info, capture documents.
Vendor management dashboard. Provision tenants, manage subscriptions, view system health.
Try Phoenix Funeral Management free for a full month — no card required. Register your interest now and activate your trial the moment we launch.